Wiki.OpenSE.Net - New pages [en]

Support

Sgardner — Tue, 31 Aug 2010 16:27:23 GMT

Sgardner:

Whether you are formally enrolled in a software engineering course, following a course independently or using openSE to support your engagement with an open source development project there are a number of avenues open to support you.

'''learn@openSE area [link to overview page when available]'''

This self-help section provides a guided path through the resources available on openSE and details on how you can build your studies around them. Here you can find out how to use openSE to engage with courses, learning projects and other learners.

'''Peer support'''

In keeping with the collaborative ethos of openSE and the Open Source development community learners are encouraged to support one another through all stages of learning via peer support channels.

[http://www.opense.net/index.php?option=com_kunena&Itemid=224 Forums] - You can find a variety of forums designed to address the various stages of your learning. Although long-term the intention is for learners to run the forums themselves, they are currently staffed by learning assistants, so you can be sure that your queries will be answered.

[http://www.opense.net/index.php?option=com_jpfchat&Itemid=226 Chat] - You can also arrange to meet up and discuss your courses and projects with other learners in the chat area.

[http://www.opense.net/index.php?option=com_sobi2&Itemid=218 Learner Project Directory] - Have a look at some of the projects undertaken in the past by openSE learners and see what challenges they faced, how they overcame them and what they achieved.

'''Tutor and mentor support channels'''

Students formally enrolled in associated courses will have access to tutor support at their host institution.
In addition to this many Open Source projects will be able to allocate a mentor to a learner who engages with their project. This mentor will provide support for the learner in fulfilling their learning project and interacting with the open source project community.

Getting Help

Sgardner — Tue, 31 Aug 2010 16:22:55 GMT

Sgardner:

This section is designed to help you when you need help either with your studies in openSE or with using the features of the site itself.

In this section you will find:

*The [[openSE User Guide]] – Find out how to use the various functions of the openSE site, including how to register, how to add learning projects and upload documents.

*[[FAQs]] – Get answers to commonly-asked questions. If you don’t see your question here, please ask it in the forums. This document will be updated with frequently asked questions from the forum.

*[[Support]] – Find out what resources are available to support your learning at openSE.

Peer Support

Sgardner — Tue, 31 Aug 2010 16:21:08 GMT

Sgardner: Created page with 'In keeping with the collaborative ethos of openSE and the Open Source development community learners are encouraged to support one another through all stages of learning via the …'

In keeping with the collaborative ethos of openSE and the Open Source development community learners are encouraged to support one another through all stages of learning via the following peer support channels.

[http://www.opense.net/index.php?option=com_kunena&Itemid=224 Forums] - You can find a variety of forums designed to address the various stages of your learning. Although in the long-term the intention is for learners to run the forums themselves, they are currently staffed by learning assistants, so you can be sure that your queries will be answered.

[http://www.opense.net/index.php?option=com_jpfchat&Itemid=226 Chat] - You can also arrange to meet up and discuss your courses and projects with other learners online in the chat area.

[http://www.opense.net/index.php?option=com_sobi2&Itemid=218 Learner Project Directory] - Have a look at some of the projects undertaken in the past by openSE learners and see what challenges they faced, how they overcame them and what they achieved.

Contributing to openSE

Sgardner — Tue, 31 Aug 2010 16:13:42 GMT

Sgardner:

openSE aims to build a community of software engineering learners, past and present, who can support each other whilst following courses and working on open source development projects.

An important part of this, as well as asking your own questions, is sharing your knowledge and supporting other learners. The more you contribute to openSE, the more you will get back. We urge you to get involved.

This can be achieved in the following ways:

*Visit the [http://www.opense.net/index.php?option=com_kunena&Itemid=224 forums]. Introduce yourself, ask questions, answer questions, make suggestions, have a chat!

*Set up chats in the [http://www.opense.net/index.php?option=com_jpfchat&Itemid=226 online chat space], advertise them in the forums.

*Keep your project details in the [http://opense.libresoft.es/wiki/index.php/Main_Page wiki] for others to browse and comment on.

*On completion of your project, upload it to the [http://www.opense.net/index.php?option=com_sobi2&Itemid=218 learner projects directory] for others to view and learn from.

*Place resources in the [http://www.opense.net/index.php?option=com_docman&Itemid=227 downloads] section.

* Rate the course you are following and the learner projects you read – let others know your opinions about how things can be improved.

* Suggest improvements and additions to the self-help materials and guides provided in the learn@opense area.

* Use the feedback tab on the left-hand side of the site to suggest ideas and improvements to the openSE site.

* Report any site errors or bugs through the [http://www.opense.net/index.php?option=com_kunena&Itemid=134&func=showcat&catid=3 Technical issues section] in the forum.